Maureen B. Fagan DNP, WHNP-BC, FNP-BC, Brigham and Women's Hospital, Associate Chief Nurse, Connor's Center for Women and Newborn-OB/GYN, Executive Director, Center for Patients and Families

Maureen Fagan DNP is the Executive Director for the Center for Patients and Families and Patient and Family Relations and Associate Chief Nurse for OB/GYN at Brigham and Women’s Hospital (BWH) in Boston, Massachusetts.

Initially she focused her attention on creating and supporting patient and family advisory councils in large service lines, department or unit based care improvement councils and hospital-wide nursing meetings including the BWH Nursing Educational Literacy Council. Dr. Fagan then introduced 14 patient and family advisors to the Brigham Research Institute in 2012 to create strategic partnerships among scientific and clinical researchers to advance the caring science of patient and family centered care. Currently, there are 85 patient and family members and 16 councils at Brigham and Women’s Hospital.

Additionally, Dr. Fagan provides strategic and tactical leadership for 500 nurses, and support staff, 16 midwives and eight nurse leaders as the Associate Chief Nurse. This includes the care for families and 6500 babies.  
She is a strong proponent of patient and family-centered care and believes that harnessing the expertise of families to reveal and represent their loved one in the hospital or in an ambulatory setting enables all hospital caregivers to tailor their care plans and care experience to each patient specifically.

Dr. Fagan is a Family and Women’s Health Nurse Practitioner from Albany Medical College in 1982, and earned a Masters in Healthcare Management at Simmons College in 1995. She received her Doctorate in Nursing Practice from Simmons College May 2012 with a strong focus on patient and family centered care.

There is a distinct intersection between values of design in health care and patient and family-centered care—so that when paired together, a synergetic partnership propels a paradigm shift that places the patient at the center of their health care.